Health care

Health care

Last update: 06/02/2021

Flu season is approaching, while the COVID-19 virus continues to circulate.

The health authorities are keen to do everything possible to avoid the potential compounding effects of the two viruses, which may be circulating at the same time.

For this reason, the Prince’s Government recommends that people are vaccinated against flu.

For further information about the flu vaccine, please contact your doctor.

What are the symptoms of COVID-19?

The main symptoms are:

  • Sore throat
  • Dry cough
  • High temperature
  • Shivering
  • Feeling faint
  • Muscle aches
  • Breathing difficulties

One of these symptoms is sufficient to prompt a diagnosis.

The elderly and those with existing health conditions (diabetes, immune deficiency, chronic respiratory disease, cancer, etc.) are more likely to develop a severe form of the disease.

Yes. Some doctors have already introduced a teleconsultation system.

Such a system has been rolled out at Princess Grace Hospital to enable specialist doctors to continue monitoring their patients via a secure application.

Useful links

If you have COVID-19 symptoms (fever, tiredness, headache, cough and sore throat, aches, difficulty breathing) :

  • Stay at home – the people who live with you should stay at home too
  • Implement barrier measures
  • Contact your doctor by phone or seek a teleconsultation

If your symptoms get worse and you have difficulty breathing or feel breathless, contact the emergency services on 18 or 112.

No, unless you are under chronic medication. The treatment for a poorly tolerated fever or aches and pains caused by COVID-19 or any other respiratory virus is paracetamol, up to a maximum dose of 60 mg/kg/day and 3 g/day. NSAIDs should not be taken.

On the other hand, if you are on steroids or other immunosuppressants for a chronic illness, do not stop taking them unless advised otherwise by the doctor treating you for this illness.

If you have been diagnosed with COVID-19, but the doctor who examined you did not identify any criteria requiring you to be hospitalised, you will be able to remain at home.

In this case, you will be taken care of remotely for a period of 14 days following the onset of your symptoms, or, if you have no symptoms, for a period of 7 days from the date of your test.

Your doctor will be contacted and informed of the treatment that has been offered to you.

As part of your care, you will be contacted once or twice a day by a doctor who will monitor your medical condition, either by telephone or via teleconsultation.

If you wish, a social worker can ensure that you are put in touch with the logistical support teams who will bring shopping to your home or deliver meals in conjunction with Monaco Town Hall.

If you need help, the social and emergency services are of course available to you.

The website dfm.mc has all the information and useful contacts you need regarding violence against women.
You can contact the freephone number 0800 91 90 10  seven days a week for information.

Do you need to discuss your situation and find out what your options are in complete confidentiality?
You can contact the Victims of Criminal Offences Help Association (AVIP) by email avip@monaco.mc or by phone 93 25 00 07.

You can also contact the Department of Social Welfare and Social Services by emailing daso@gouv.mc or by calling 98 98 41 00.

In an emergency, whether you are a victim or a witness, please contact the Police Department on 17 or on 93 15 30 15.
If you cannot use the telephone, you can email sos-violences@gouv.mc

It is also possible to report violence at pharmacies in Monaco, who will offer guidance or raise the alarm in emergency situations.

You can call 92 05 55 00 (open all week from 8 am to 8 pm) with all your questions relating to COVID-19.

Finally, questions can also be emailed to covid19@gouv.mc .

Princess Grace Hospital continues to operate and receive patients as usual, both for emergencies and for outpatient consultations.

If you have a chronic illness that requires regular monitoring, continue to consult your doctor.

In some cases, the medical secretary may offer you a teleconsultation. Consult the list of doctors offering tele-consultation.

If you experience unusual symptoms or have any concerns at all about the seriousness of your condition, call or visit the Accident and Emergency Unit immediately; the Unit can be accessed via a dedicated route.

Yes, all departments are returning to normal activity.

The Principality’s shops and chemists are able to sell hand sanitiser and chemists are also authorised to make it.

It should be noted that prices for hand sanitiser are regulated. For example:

  • A 50 ml bottle cannot be sold for more than €1.76
  • A 500 ml bottle cannot be sold for more than €7.50

These prices may be slightly higher where:

  • The hand sanitiser has been produced by local chemists
  • The products are packaged in special containers larger than 300 ml (with elbow-operated dispensing mechanism, cartridges or refills for dispensers, etc.)
  • The products are packaged in single-use sachets with a volume of less than 5 ml

Full details of the maximum sales prices are included in the Ministerial Decision of 4 May 2020.

The Minister has confirmed that several avenues are being explored to provide the Monegasque people with access to a vaccine as soon as one is approved by the health authorities. On 10 July, the Principality officially expressed its interest in a joint project led by WHO and Gavi, the Vaccine Alliance, and the Minister of State has written to the French Minister of Health, under the bilateral agreement on health assistance, to ensure that Monaco is included in the Astra Zeneca vaccine project supported by France, Italy, Germany and the UK. Finally, the Principality is also taking an interest in the American vaccine being developed by Moderna, whose president recently paid a visit to Monaco.

Yes. Flu vaccination is advised for absolutely everyone, from the age of 6 months.

Yes.

Anyone aged over five years old must wear a mask in all public spaces and in shared areas of private spaces in the Principality (e.g. on buses, in shopping malls, public lifts, etc).

Please note: Those engaging in sport outdoors, such as joggers, do not have to wear a mask, but they must carry one in their pocket in case they stop jogging, etc.

 

 

Since more than half of infections occur in private settings, you are advised to wear a mask when people from outside your household visit you or if a vulnerable person lives with you.

Yes, you can visit your normal doctor, a private nurse or a chemist.

All of these health professionals have received prior training to enable them to carry out these tests.

 

Prior to any stay in hospital, a multidisciplinary discussion will be held to assess the risk/benefit ratio on a case-by-case basis; consequently, patients are invited to continue their treatment in the normal way and will only be contacted by the CHPG if it is appropriate to reschedule their hospitalisation.

Do not take the initiative yourself to postpone your care. Let the medical staff inform you of what is best for you.

If you have symptoms, contact your doctor or call the COVID call centre (92 05 55 00), which will inform you of the procedure for obtaining a PCR test if necessary.

If you think you have been in contact with someone positive for COVID-19, and you have no apparent symptoms, strictly observe the barrier measures (wearing a mask, hand washing, social distancing) including with your loved ones. If after 5 days, no symptoms have appeared, the risk becomes low that you have been infected.

However, we recommend that you consult this document which will tell you in detail the procedure to follow.

No, it is not possible to go to the National Screening Centre by on your own.

The aim of the Léo Ferré National Screening Centre is to regulate and co-ordinate PCR testing, in particular to optimise the waiting time for results.

The centre is intended for Monegasques, residents, employees and children who attend school in the Principality, whether they are symptomatic or contact cases, who are affiliated to the Monegasque social security organisations.

It is essential to have a medical prescription issued either by a local GP, a doctor from the Department of Health Affairs (DASA), a doctor from the Home Patient Follow-up Centre, a doctor from the Office of Occupational Medicine or a school doctor.

The doctor will request an appointment at the National Screening Centre, and the person to be tested will then be directly informed of the day and time of the screening.

The National Screening Centre will therefore not receive anyone without an appointment.

In all other cases, people are invited to make an appointment at a private laboratory in town for a test to be carried out. The Monaco medical analysis laboratory will carry out tests for patients with or without prescriptions who are required to undergo a PCR test or who wish to be tested for personal reasons.

 

If you have any questions, please call the COVID-19 call centre on 92 05 55 00.

PCR test

This test allows you to determine, by taking a sample from the nose, if you are infected at the time of the testing. It is then analyzed in the laboratory. The results are generally available within 48 hours.

It is recommended to perform a PCR test in the following cases:

  • You are over 65 and have symptoms
  • You have symptoms and have other pathologies (respiratory failure, heart, diabetes ...) and you are at risk of a severe form of COVID
  • You have had symptoms for more than 4 days
  • You are a high or low risk contact case
  1. I am in one of these 4 cases, I call my doctor, who will prescribe me a PCR test. I must then contact the Call Center at 92.05.55.00 for it to register my request. Then I will be contacted directly by the national screening center (Espace Léo Ferre) in order to arrange an appointment for my screening (reimbursed by social security). I will have my results within 48 hours.
  2. If I am not in one of these 4 cases, but still want to do a PCR test, I can go to a laboratory in town. My test will be reimbursed with or without a prescription

More about PCR Tests

ANTIGEN test

This test, also carried out from a nasal sample, looks for proteins on the surface of the virus. They are only detectable if the virus is present. It does not need to be analyzed in the laboratory and the results are available between 10 and 30 minutes.

It is recommended to do an antigen test in the following cases:

  • If you want to be tested, without being identified as a high or low risk contact case
  • If you have had symptoms for less than 4 days

More about ANTIGEN tests

 

TROD test

This is a Rapid Diagnostic Orientation Test (TROD). They are of 2 types:

  • TROD serological: its objective is to know if you have been in contact with the virus Antigenic nasopharyngeal
  • TROD: its purpose is to find out if you are infected with the virus at the time of the test

More about TROD tests

Blood test

The blood sample can be taken in an analytical laboratory. It lets you know if you have been in contact with the virus. If the test is positive, it may be necessary to perform a PCR to find out if you are still infected with the virus.

Yes.

Only tests with a CE label and included on the list published on the website of the French Ministry of Health may be used.

The list is available here, should you wish to consult it: https://covid-19.sante.gouv.fr/tests.

PCR tests in the Principality:

  • Laboratoire d’analyses médicales des moneghetti, 41 boulevard du Jardin Exotique, (+377) 93 50 99 00

Antigen tests in the Principality:

  • Pharmacie de l’Annonciade, 24 boulevard d’Italie, (+377) 93 50 50 31
  • Pharmacie de l’Estoril, 31 avenue Princesse Grace, (+377) 93 50 44 33
  • Pharmacie de Fontvieille, 25 avenue Albert II, (+377) 97 97 61 40
  • Pharmacie Internationale, 22 rue Grimaldi, (+377) 93 30 35 99
  • Pharmacie du Jardin Exotique, 31 avenue Hector Otto, (+377) 93 30 09 66
  • Pharmacie des Moulins, 27 boulevard des Moulins, (+377) 93 50 65 85
  • Pharmacie de Monte-Carlo, 4 boulevard des Moulins, (+377) 93 30 83 10
  • Pharmacie Wehrel, 2 boulevard d’Italie, (+377) 93 50 64 77
  • Pharmacie Ferry, 1 rue Grimaldi, (+377) 93 30 21 94
  • Pharmacie Bughin, 26 boulevard Princesse Charlotte, (+377) 97 70 05 05
  • Pharmacie Rocher, 15 rue Comte Felix Gastaldi, (+377) 93 30 81 14
  • Pharmacie Plati, 5 Rue Plati, 98000 Monaco, +377 93 30 13 43
  • Pharmacie Médecin, 19 Boulevard Albert 1er, 98000 Monaco, +377 93 30 17 06
  • Dr Pierre BURGHGRAEVE, 30 boulevard Princesse Charlotte, (+377) 97 70 59 09
  • Dr Zuzana MINICONI, médecin généraliste, 20 boulevard d’Italie ; (+33) 6 48 83 38 28
  • Dr Stéphanie DE SMET, pédiatre, 26 rue Grimaldi, (+377) 99 90 96 16
  • Dr Lisa MEBARKI, médecin du sport, 2 rue de la Lujerneta, (+377) 92 05 76 01
  • Mme Isabelle SUIN, infirmière libérale

TROD test in the Principality:

  • Pharmacie de l’Annonciade, 24 boulevard d’Italie, (+377) 93 50 50 31 ;
  • Pharmacie Bughin, 26 boulevard Princesse Charlotte, (+377) 97 70 05 05
  • Pharmacie de l’Estoril, 31 avenue Princesse Grace, (+377) 93 50 44 33
  • Pharmacie Ferry, 1 rue Grimaldi, (+377) 93 30 21 94
  • Pharmacie de Fontvieille, 25 avenue Albert II, (+377) 97 97 61 40
  • Pharmacie Internationale, 22 rue Grimaldi, (+377) 93 30 35 99
  • Pharmacie du Jardin Exotique, 31 avenue Hector Otto, (+377) 93 30 09 66
  • Pharmacie de Monte-Carlo, 4 boulevard des Moulins, (+377) 93 30 83 10
  • Pharmacie Rocher, 15 rue Comte Felix Gastaldi, (+377) 93 30 81 14
  • Pharmacie Wehrel, 2 boulevard d’Italie, (+377) 93 50 64 77
  • Pharmacie Carnot, 37 boulevard du Jardin Exotique, (+377) 93 30 86 67
  • Pharmacie Centrale, 1 Place d’Armes, (+377) 93 30 21 01
  • Pharmacie Médecin, 19 boulevard Albert Ier, (+377) 93 30 17 06
  • Pharmacie Plati, 5 rue Plati, (+377) 93 30 13 43
  • Dr Suzana MINICONI ; médecin généraliste, 20 boulevard d’Italie ; (+33) 6 48 83 38 28
  • Dr Roland MARQUET, médecin généraliste, 20 boulevard d’Italie ; (+377) 93 50 18 51
  • Dr Jacqueline ROUGE, médecin généraliste, 38 boulevard des Moulins ; (+377) 93 50 20 33
  • Dr Gaël SAUSER, 1 avenue Saint Laurent, (+377) 93 15 03 03
  • Dr Thomas KILLIAN,1 avenue Saint Laurent, (+377) 93 15 03 03
  • M. Patrick AUDOLI, infirmier libéral, (+33) 6 07 10 73 71
Any question about coronavirus?
  92 05 55 00
The Covid19 call centre is available 7 days a week from 8am to 8pm
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