Health care

Health care

Last update: 03/08/2020

No. The sale of medicines composed exclusively of paracetamol will be regulated until 31 August 2020:

  • Without a prescription, two boxes can be dispensed to patients who have symptoms of fever or aches and pains; one box will be dispensed in other cases. The number of boxes dispensed will be recorded in the chemist’s records, even though there is no prescription.
  • Online sales of medicines composed exclusively of paracetamol, ibuprofen and acetylsalicylic acid (aspirin) have been suspended.

Yes, all departments are returning to normal activity.

Yes. Some doctors have already introduced a teleconsultation system.

Such a system has been rolled out at Princess Grace Hospital to enable specialist doctors to continue monitoring their patients via a secure application.

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If you have COVID-19 symptoms (fever, tiredness, headache, cough and sore throat, aches, difficulty breathing) :

  • Stay at home – the people who live with you should stay at home too
  • Implement barrier measures
  • Contact your doctor by phone or seek a teleconsultation

If your symptoms get worse and you have difficulty breathing or feel breathless, contact the emergency services on 18 or 112.

No, unless you are under chronic medication. The treatment for a poorly tolerated fever or aches and pains caused by COVID-19 or any other respiratory virus is paracetamol, up to a maximum dose of 60 mg/kg/day and 3 g/day. NSAIDs should not be taken.

On the other hand, if you are on steroids or other immunosuppressants for a chronic illness, do not stop taking them unless advised otherwise by the doctor treating you for this illness.

If you have been diagnosed with COVID-19, but the doctor who examined you did not identify any criteria requiring you to be hospitalised, you will be able to remain at home.

In this case, you will be taken care of remotely for a period of 14 days following the onset of your symptoms.

Your doctor will be contacted and informed of the treatment that has been offered to you.

As part of your care, you will be contacted once or twice a day by a doctor who will monitor your medical condition, either by telephone or via teleconsultation.

If you wish, a social worker can ensure that you are put in touch with the logistical support teams who will bring shopping to your home or deliver meals in conjunction with Monaco Town Hall.

During this lockdown period, the social and emergency services are, of course, still there for you if you need help.

The website dfm.mc has all the information and useful contacts you need regarding violence against women.
You can contact the freephone number 0800 91 90 10  seven days a week for information.

Do you need to discuss your situation and find out what your options are in complete confidentiality?
You can contact the Victims of Criminal Offences Help Association (AVIP) by email avip@monaco.mc or by phone 93 25 00 07.

You can also contact the Department of Social Welfare and Social Services by emailing daso@gouv.mc or by calling 98 98 41 00.

In an emergency, whether you are a victim or a witness, please contact the Police Department on 17 or on 93 15 30 15.
If you cannot use the telephone, you can email sos-violences@gouv.mc

It is also possible to report violence at pharmacies in Monaco, who will offer guidance or raise the alarm in emergency situations.

Useful links
Documents to download

You can call 92 05 55 00 (from Monday to Friday exept on public holidays from 9 am to 5 pm) with all your questions relating to COVID-19.

Finally, questions can also be emailed to covid19@gouv.mc .

Princess Grace Hospital continues to operate and receive patients as usual, both for emergencies and for outpatient consultations.

If you have a chronic illness that requires regular monitoring, continue to consult your doctor.

In some cases, the medical secretary may offer you a teleconsultation. Consult the list of doctors offering tele-consultation.

If you experience unusual symptoms or have any concerns at all about the seriousness of your condition, call or visit the Accident and Emergency Unit immediately; the Unit can be accessed via a dedicated route.

The Principality’s shops and chemists are able to sell hand sanitiser and chemists are also authorised to make it.

It should be noted that prices for hand sanitiser are regulated. For example:

  • A 50 ml bottle cannot be sold for more than €1.76
  • A 500 ml bottle cannot be sold for more than €7.50

These prices may be slightly higher where:

  • The hand sanitiser has been produced by local chemists
  • The products are packaged in special containers larger than 300 ml (with elbow-operated dispensing mechanism, cartridges or refills for dispensers, etc.)
  • The products are packaged in single-use sachets with a volume of less than 5 ml

Full details of the maximum sales prices are included in the Ministerial Decision of 4 May 2020.

The Minister has confirmed that several avenues are being explored to provide the Monegasque people with access to a vaccine as soon as one is approved by the health authorities. On 10 July, the Principality officially expressed its interest in a joint project led by WHO and Gavi, the Vaccine Alliance, and the Minister of State has written to the French Minister of Health, under the bilateral agreement on health assistance, to ensure that Monaco is included in the Astra Zeneca vaccine project supported by France, Italy, Germany and the UK. Finally, the Principality is also taking an interest in the American vaccine being developed by Moderna, whose president recently paid a visit to Monaco.

As at 31 July 2020, recent COVID-19 cases in the Principality have mostly been imported cases or involved non-residents. The disease has not been severe, with cases ranging from mild to asymptomatic, and patients have recovered quickly.

A total of 38,209 residents, employees and school pupils underwent rapid diagnostic testing during the mass testing campaigns. General practitioners, chemists and private nurses have now taken over this testing.

Any question about coronavirus ?
  92 05 55 00
The Covid19 call centre is available 7 days a week from 8am to 8pm
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