I’m shopping

I’m shopping

Last update: 29/04/2020

Yes. The City Hall's home meal delivery service is maintained.

Generally speaking, masks are no longer required to be worn outdoors except in some specific locations. You can consult the list by clicking  here.

Likewise, you should socially distance by keeping at least 1 metre between yourself and anyone who is not a member of your household.

Numerous measures have been taken to ensure maximum health and safety. You can find details of the prevention measures applied in each profession, and those applicable to venues open to the public, by clicking here.

For fruit and vegetables, careful washing with water is sufficient to remove any trace of the virus.

You can also scrub them or add a splash of white vinegar to the water.

It is best to peel fruit whenever possible.

In any case, you should not under any circumstances use bleach to wash your fruit and vegetables.

Finally, since the coronavirus is sensitive to heat, the best way to protect yourself is to cook vegetables: exposure to heat of 63°C for four minutes will reduce the contamination of a food product by a factor of 10,000.

Under the right conditions, traces of the virus can survive for between several hours and several days on a surface contaminated with droplets.

However, some experts say that the viral load of the virus diminishes very quickly in an external environment. Within a few minutes, the surface is no longer contaminated.

As a precaution, it may be useful to clean surfaces frequently and after they have been touched, particularly if they are visibly dirty.

If you have touched a potentially contaminated surface (lift button, door handle, supermarket trolley, etc.), the most important thing is to comply with barrier measures:

  • Avoid touching your eyes, nose and mouth
  • Wash your hands thoroughly

A high level of contamination through packaging appears to be unlikely: if the virus is present, its viral load (the active components), once dispersed, diminishes very quickly, making it much less powerful.

If in doubt, the best approach is always to wash your hands thoroughly before and after putting your shopping away.

You can also try and throw away as much of the packaging as possible when you return from shopping, then wash your hands thoroughly again before you put away your food.

The risk that packaging will be contaminated is exactly the same as if you do your shopping yourself.

That said, home delivery avoids the risk of coming into contact with people who may be sick. It also means that you don’t need to handle payment cards or cash at the till.

No, because the majority of pathogens can withstand cold well.

If you want to freeze food so that you can keep it longer, do as you would normally do. Once the food has been defrosted, cooking it will eliminate any risk of transmitting the virus.

For deliveries, letter boxes should be used wherever possible.

In the case of deliveries which will not fit in letter boxes, the delivery person should alert you to their arrival (by knocking or ringing the bell). They will place the parcel on the doorstep and immediately step back at least 1 metre from the door, before the customer opens the door.

They may also leave the parcel on the doorstep and check from a distance that the parcel has been received.

The aim is to avoid close contact and, in particular, to ensure that parcels are not passed from hand to hand.

Wash your hands thoroughly after collecting and opening parcels.

Any question about coronavirus?
  92 05 55 00
The Covid19 call centre is available 7 days a week from 9am to 5pm
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